How to Claim American Tourister Warranty

American Tourister is a trusted luggage brand that offers a warranty on their products to provide customers with peace of mind and assurance in the quality of their purchases. If you encounter any issues with your American Tourister luggage and need to make a warranty claim, follow the steps below:

Step 1: Gather Required Information

Before filing a warranty claim, make sure you have the necessary information on hand. This may include:

• Proof of purchase: Keep your original receipt or order confirmation as it will be required to validate your warranty claim.
• Product details: Note down the specific model, size, and color of your American Tourister luggage.
• Description of the issue: Clearly describe the problem you are experiencing with your luggage.

Step 2: Review the Warranty Terms and Conditions

Take the time to review the warranty terms and conditions provided by American Tourister. This will help you understand the coverage, duration, and any limitations or exclusions that may apply to your specific situation. You can find this information on the American Tourister website or in the documentation that came with your luggage.

Step 3: Contact American Tourister Customer Service

Reach out to American Tourister’s customer service department to initiate your warranty claim. You can typically find their contact information on the American Tourister website. Be prepared to provide the information gathered in Step 1, as well as any additional details requested by the customer service representative.

Step 4: Follow the Instructions Provided

American Tourister’s customer service representative will guide you through the warranty claim process. They may ask you to provide photographs of the issue, send the luggage in for inspection, or request additional documentation. Follow their instructions carefully to ensure a smooth and efficient claim process.

Step 5: Await Resolution

Once you have submitted your warranty claim, American Tourister will review the information and determine the appropriate course of action. This may involve repairing the luggage, providing a replacement, or offering a refund or store credit, depending on the nature of the issue and the terms of the warranty.

Additional Tips and Considerations

• It is recommended to initiate the warranty claim as soon as you notice the issue with your American Tourister luggage. Prompt action can help expedite the resolution process.
• Keep copies of all communication and documentation related to your warranty claim for future reference.
• If you purchased your American Tourister luggage from a retailer, you may also have the option to contact them directly for assistance with the warranty claim.

Remember, the specific details of the American Tourister warranty may vary depending on the product and region. It is essential to refer to the warranty terms and conditions provided by American Tourister for accurate and up-to-date information.