What You Need for Briggs & Riley Warranty Repairs

What You Need for Briggs & Riley Warranty Repairs

When it comes to Briggs & Riley warranty repairs, there are a few important things you will need to ensure a smooth and efficient process. Briggs & Riley is renowned for its exceptional warranty coverage, offering repair or replacement of your bag in the case of any manufacturing defects. To make the most of this warranty, here is what you should have before initiating a warranty repair:

1. Proof of Purchase

Having a valid proof of purchase is essential when requesting a warranty repair from Briggs & Riley. This can be in the form of a sales receipt, order confirmation, or any other document that clearly shows your ownership of the bag and the date of purchase. Without proper proof of purchase, Briggs & Riley may not be able to provide warranty repair services.

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2. Register Your Bag

It is highly recommended to register your Briggs & Riley bag after purchase. This can be done online on the Briggs & Riley website or through their customer service. Registering your bag helps in streamlining the warranty repair process as it provides the necessary information about your bag and ownership details.

3. Contact Briggs & Riley Customer Service

Before sending your bag for warranty repairs, contacting Briggs & Riley’s customer service is a crucial step. They will guide you through the process, provide you with a Return Authorization (RA) number, and provide specific instructions on how to proceed. It is important to follow their instructions to ensure a smooth and hassle-free repair experience.

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4. Pack Your Bag Appropriately

When sending your bag for warranty repairs, it is important to pack it appropriately to protect it during transit. Briggs & Riley recommends using a sturdy box and packing materials that provide sufficient cushioning. They may provide specific instructions on how to pack your bag, so be sure to follow their guidelines to prevent any damage during shipping.

5. Include Necessary Documentation

Along with your bag, it is important to include all the necessary documentation when sending it for warranty repairs. This includes a copy of your proof of purchase, any communication or correspondence with Briggs & Riley’s customer service, and the Return Authorization (RA) number provided by them. These documents help ensure that your repair request is processed smoothly and without any delays.

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6. Insure Your Shipment (Optional)

While it is not mandatory, it is recommended to consider insuring your shipment when sending your bag for warranty repairs. This provides an extra layer of protection in case of loss or damage during transit. Be sure to check with your shipping provider for insurance options and coverage details.

By having these essential items and following the necessary steps, you can ensure a seamless warranty repair experience with Briggs & Riley. Their commitment to customer satisfaction and their excellent warranty coverage make them a trusted choice for luggage repairs.

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